Giving Back: Tutor Doctor

As a franchisee within the education sector, Jon-Anthony Lui understands the challenges fac­ing the future leaders of tomorrow. When he joined Tutor Doctor as the youngest franchisee in the network in 2009, Lui did so with a staunch belief in the growing franchising system’s mission: to change the tra­jectory of [read more…]

Q: What do new franchisees in the food service sector need to know about customer reviews and social media?

IT SHOULD COME AS NO SURPRISE that social media and online management are no longer optional for busi­nesses. Consumers are more inclined than ever to turn to social media to contact companies, including providing real-time reviews about their experience. Despite being new territory, navigating customer feedback shouldn’t have to be [read more…]

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